CustomIT
#1 Locksmith Business Platform

Run Your Locksmith Business Smarter

The all-in-one platform for scheduling, dispatching, invoicing, and growing your service business. Built by locksmiths, for locksmiths.

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500+
Active Businesses
50K+
Jobs Completed
99.9%
Uptime
4.9★
Average Rating

Everything you need to run your business

From first call to final invoice — CustomIT handles every step of your locksmith workflow.

app.customit.com
March 2026
Week
Month
Mon
Tue
Wed
Thu
Fri
9 AM
Lock Rekey
10 AM
Car Lockout
11 AM
Install Lock
12 PM
Emergency
1 PM
Safe Open
2 PM
Key Copy

Get started in minutes

Four simple steps to transform how you run your locksmith business.

1

Create Your Account

Sign up in under 2 minutes. No credit card required. Instant access to all features.

2

Set Up Your Team

Add technicians, configure job types, set commission rates, and define your service areas.

3

Manage & Dispatch

Receive leads, schedule jobs, and dispatch your team to the right place at the right time.

4

Grow Your Business

Track performance with real-time analytics. Optimize operations and scale with confidence.

Frequently Asked Questions

Everything you need to know about CustomIT.

What is CustomIT?
CustomIT is an all-in-one business management platform designed specifically for locksmith companies. It includes job scheduling, dispatching, lead management, invoicing, team messaging, and advanced analytics — everything you need to run and grow your business.
How quickly can I get started?
You can create an account and start managing jobs within minutes. Our setup wizard guides you through adding your team, job types, and service areas step by step. No technical skills required.
Does CustomIT work on mobile devices?
Absolutely! CustomIT is built mobile-first. Your technicians can view their schedules, navigate to jobs, update statuses, and process payments right from their phones — no app download required.
Can I track my technicians in real-time?
Yes. Our dispatch system shows technician locations on a live map with GPS tracking. You can see who's available, on-route, or on-site at any time, and assign the nearest tech to new jobs.
What messaging platforms are supported?
CustomIT integrates with Facebook Messenger, Instagram Direct Messages, and WhatsApp Business. All conversations appear in a single unified inbox so you never miss a customer message.
How does payment processing work?
We integrate with Stripe for secure payment processing. Technicians can accept credit card payments on-site, and invoices are automatically generated, tracked, and emailed to customers.
Is my data secure?
Yes. We use industry-standard encryption, secure authentication, and regular backups. Your business data is protected with enterprise-grade security and we never share it with third parties.
Can I manage leads and track their sources?
CustomIT includes a complete lead management pipeline with source tracking, call recording, AI-powered call analysis, and one-click lead-to-job conversion. Know exactly where your business comes from.
How much does CustomIT cost?
We offer flexible pricing plans for businesses of all sizes. Start with our free 14-day trial — no credit card required. Contact our team for a custom quote tailored to your business needs.
Do you offer customer support?
Yes! We provide customer support via chat, email, and phone. Our team is always ready to help you get the most out of CustomIT. We also offer onboarding assistance to get you started.

Ready to streamline your locksmith business?

Join hundreds of locksmith companies already using CustomIT to save time, boost revenue, and delight customers.

Start Your Free Trial

No credit card required · Free 14-day trial